Shipping Policy

This Shipping Policy explains how and when USA Auto Parts Direct ships orders, estimated delivery times, shipping costs, tracking, and where we deliver.

Where We Ship

USA Auto Parts Direct delivers to addresses across the United States.

Orders are fulfilled and shipped from within the United States using tracked shipping.

Order Processing

Orders are generally processed and dispatched within 1–3 business days of being placed.

Orders placed on weekends or public holidays will begin processing on the next business day.

During periods of unusually high order volume or circumstances outside our reasonable control, processing may take longer. Where possible, we will provide updated information if a significant delay affects your order.

Delivery Estimate

Estimated delivery is generally 5–15 business days from the date your order is placed.

This estimate includes both order processing and tracked transit time.

Delivery times are estimates and are not guaranteed. Delivery may be affected by carrier disruptions, severe weather, peak shipping periods, public holidays, address issues, or other circumstances outside our reasonable control.

Shipping Cost

Standard tracked shipping is free on all orders.

All prices displayed on USA Auto Parts Direct are shown in USD unless otherwise stated.

Tracking

Orders are shipped with tracking.

Once tracking information becomes available, it will be sent to the email address provided with your order.

Please allow some time after receiving your tracking information for the carrier's tracking system to update.

Multiple Packages

Some orders containing multiple products may be fulfilled from different locations.

As a result, items from the same order may occasionally arrive in separate packages or at different times. Where applicable, separate tracking information may be provided for each shipment.

You will not be charged additional standard shipping fees because an order is sent in multiple packages.

Incorrect or Incomplete Addresses

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If you notice an error in your shipping information, please contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered processing or has been dispatched.

Additional costs resulting from an incorrect or incomplete address may be the customer's responsibility where permitted by applicable law.

Delivery Issues

If your tracking information shows that your order has been delivered but you cannot locate the package, please check around the delivery location and with other members of your household before contacting us.

If your package appears to be lost or has experienced an unusual delay, contact USA Auto Parts Direct and we will assist you with the available carrier and shipment information.

Damaged or Incorrect Items

If your order arrives damaged or you receive an incorrect item, please contact us as soon as reasonably possible at usaautopartsdirect@gmail.com.

Please include your order number and photographs of the item and packaging where applicable so we can investigate the issue.

Returns, replacements, and refunds are handled in accordance with our Refund and Return Policy.

Contact Us

For questions regarding shipping or delivery, contact:

USA Auto Parts Direct
Email: usaautopartsdirect@gmail.com